Service
Our Customer Service
We are here to help. Either you need help for installation or technical support, our team is here remotly to answer your questions.
Inspection Service
We offer an inspection service for your range limiter to ensure that your system complies with Hydro-Québec's construction site requirements. Hydro-Québec requires that your system be inspected annually and certified by an engineer's letter in order to access its construction sites, confirming that the reach limiter is still functioning according to standards. This service is offered either on-site or by videoconference, to accommodate your team.
Get a complete inspection and certification within 2 to 3 weeks after submitting your request. We cover a wide variety of machines equipped with a reach limiter, such as excavators, concrete pumps, boom trucks, and telescopic handlers. Request our inspection service to ensure your system's compliance or for a post-maintenance check of proximity sensors.
Get a complete inspection and certification within 2 to 3 weeks after submitting your request. We cover a wide variety of machines equipped with a reach limiter, such as excavators, concrete pumps, boom trucks, and telescopic handlers. Request our inspection service to ensure your system's compliance or for a post-maintenance check of proximity sensors.
Letter of Certification For Compliance
Some companies, such as Hydro-Québec, require your range limiter system to be certified by an engineer. Our engineers at e-Trak can provide you with the necessary documentation to have your system certified.
Operator Training
Our technicians are available to provide training on our systems to your operators, either individually or in groups. Whatever machinery or e-Trak system your team needs to be equipped with, get training from our team.
